Effective Date: 18 April 2025

1. Acceptance

By accessing or using Cape Automate’s website, platform, or any related services (“Services”), you agree to these Terms of Service (“Terms”). If you do not agree, do not use the Services.

2. The Services

Cape Automate provides cloud‑based software and done‑for‑you (“DFY”) automations for appointment booking, CRM, AI‑driven messaging, and related digital‑marketing tools (collectively, the “Platform”).

3. Eligibility & Accounts

You must be 18 years or older and able to form a binding contract.You are responsible for all activity that occurs under your login credentials and for keeping them secure.

4. Fees & Payment

Plans are billed monthly (unless a custom annual agreement is signed).All prices are shown in South‑African Rand (ZAR) and exclude VAT unless stated otherwise.Payments are processed by Stripe. You authorise Cape Automate to charge your card on each renewal date until you cancel.

5. Auto‑Renewal & Cancellation

Subscriptions auto‑renew every 30 days.Cancel anytime via your dashboard or by emailing [email protected].Cancellation stops future billing but does not trigger a refund for the current period (see Refund Policy).

6. Licence & Acceptable Use

We grant you a non‑exclusive, non‑transferable licence to use the Platform for your internal business purposes.You may not: reverse‑engineer, resell, or use the Services to transmit spam, infringe intellectual‑property rights, or violate any law.

7. Third‑Party Services

The Platform may integrate with third‑party tools (e.g., Google, Facebook, WhatsApp). Use of those services is governed by their own terms, and Cape Automate is not liable for their acts or omissions.

8. Intellectual Property

All content, trademarks, and software components of the Platform remain the property of Cape Automate or its licensors. Your data remains yours.

9. Confidentiality

We will not disclose your confidential business information except as required to deliver the Services or as permitted by law.

10. Disclaimers

The Services are provided

“as is”

without warranties of any kind, express or implied. Cape Automate does not guarantee uninterrupted or error‑free operation.

11. Limitation of Liability

To the maximum extent permitted by law, Cape Automate’s aggregate liability arising out of or related to the Services will not exceed the amounts you have paid to us in the six months preceding the claim.

12. Indemnity

You agree to indemnify and hold Cape Automate harmless from any claim or demand arising out of your misuse of the Services or violation of these Terms.

13. Governing Law & Venue

These Terms are governed by the laws of the

Republic of South Africa

. All disputes shall be resolved exclusively in the courts located in

Gqeberha, Eastern Cape

.

14. Changes to Terms

We may update these Terms from time to time. Material changes will be announced by email or a notice on our site at least 14 days before they take effect.

15. Contact

Questions? Email

[email protected]

or write to:

Cape Automate, 113 Louisa Road, Gqeberha, Eastern Cape 6018, South Africa.